Terms & Conditions / Disclaimer

KYC App (Know Your City) — Last updated: April 20, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the KYC App (Know Your City) mobile application and related services (the “Platform”). By creating an account or using the Platform, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.

1. The Service

The Platform provides software that allows users to create profiles and publish or browse listings and service-related information. The Platform is a neutral intermediary and directory only. We do not guarantee that any listing is accurate, complete, current, legal, safe, or suitable for any purpose.

2. No Verification; User Content

We do not verify users’ identities, credentials, criminal history, licenses, insurance, ownership, or the truthfulness of listings. All profile and listing information is user-generated. You understand that other users may misrepresent facts or act unlawfully. You bear all risk when contacting, meeting, hiring, purchasing from, selling to, renting to or from, or otherwise dealing with other users.

3. No Endorsement; Transactions at Your Own Risk

Listings and messages are not endorsements by us. All interactions, communications, negotiations, agreements, payments, deliveries, jobs, rentals, sales, services, and transactions between users are solely between those users. We are not a party to any such dealings and are not responsible for performance, quality, payment, dispute resolution, taxes, permits, or legality of any arrangement. Any fraud, scam, theft, injury, harassment, discrimination, property damage, financial loss, or illegal conduct is the sole responsibility of the involved users. You release the Released Parties (defined below) from claims, damages, and liabilities arising from dealings with other users or reliance on user content, to the fullest extent permitted by law.

4. Eligibility and Account Security

You must be legally able to enter a binding contract in your jurisdiction. You are responsible for all activity under your account and for maintaining the confidentiality of your password. Notify us promptly through in-app channels if you suspect unauthorized access.

5. Acceptable Use

You agree not to:

We may remove content or suspend accounts that violate these Terms or harm the Platform or users.

6. Intellectual Property

The Platform, branding, and software are owned by us or our licensors. You retain rights in content you submit; you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, display, and distribute your content solely to operate, promote, and improve the Platform.

7. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN THOSE JURISDICTIONS, DISCLAIMERS APPLY TO THE MAXIMUM EXTENT PERMITTED.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE OR OUR OWNERS, OPERATORS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS (THE “Released Parties”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, USER CONTENT, THIRD-PARTY SERVICES, OR ANY INTERACTION OR TRANSACTION WITH OTHER USERS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE PLATFORM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) A NOMINAL AMOUNT IF NO FEES WERE PAID. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT STILL PERMITTED.

9. Indemnification

You will defend, indemnify, and hold harmless the Released Parties from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Platform, your content, your violation of these Terms, or your interaction with other users or third parties.

10. Suspension and Termination

We may suspend or terminate your access at any time, with or without notice, for conduct that we believe violates these Terms, creates risk, or is otherwise inappropriate. You may stop using the Platform at any time. Provisions that by their nature should survive will survive termination.

11. Governing Law and Disputes

Unless mandatory local law provides otherwise, these Terms are governed by the laws of India, without regard to conflict-of-law rules. Courts located in India shall have exclusive jurisdiction over disputes, subject to any non-waivable rights you may have under consumer protection laws in your place of residence. If any provision is held invalid, the remaining provisions remain in effect.

12. Changes; Contact

We may modify these Terms at any time by posting an updated version. Your continued use after the effective date constitutes acceptance. For questions, use the in-app Contact Us feature or the contact details shown in the app store listing.